Using BistroBee
The conditions that apply when accessing and using the platform.
BistroBee policies
Terms of Service
The terms and conditions for using our platform and services.
Accounts and content
Responsibilities for account security and uploaded content.
Payments and trials
How subscriptions, fees, and free trials are managed.
Service and termination
Service availability, liability, and account termination terms.
Acceptance of Terms
By accessing and using BistroBee, you accept and agree to be bound by the terms and provision of this agreement.
Description of Service
BistroBee is a hospitality management platform that enables venues to manage staff schedules, table bookings, and operational workflows more effectively.
User Accounts
Account Creation
- You must provide accurate and complete information when creating an account
- You are responsible for maintaining the security of your account credentials
- You must notify us immediately of any unauthorized use of your account
Account Responsibilities
- You are responsible for all activities that occur under your account
- You must not share your account credentials with others
- You must comply with all applicable laws and regulations
Acceptable Use
You agree not to use the service to:
- Violate any laws or regulations
- Infringe on intellectual property rights
- Transmit harmful or malicious content
- Interfere with the service or other users
- Attempt to gain unauthorized access to our systems
Content and Data
Your Content
- You retain ownership of content you create and upload
- You grant us a license to use your content to provide the service
- You are responsible for ensuring you have rights to any content you upload
Our Content
- We retain ownership of our platform, software, and related materials
- You may not copy, modify, or distribute our content without permission
Privacy
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the service.
Payment Terms
Subscription Fees
- Subscription fees are billed in advance on a monthly or annual basis
- All fees are non-refundable except as required by law
- We may change our pricing with 30 days notice
Free Trial
- Free trials are available for new customers
- Trial periods may be limited in features or duration
- We may require payment information to start a trial
Service Availability
While we strive to provide reliable service, we do not guarantee 100% uptime. We may perform maintenance that temporarily affects service availability.
Limitation of Liability
To the maximum extent permitted by law, BistroBee shall not be liable for any indirect, incidental, special, consequential, or punitive damages.
Termination
By You
- You may terminate your account at any time
- Termination does not relieve you of payment obligations
By Us
- We may terminate accounts that violate these terms
- We may discontinue the service with reasonable notice
Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of significant changes and continued use constitutes acceptance of the new terms.
Contact Information
If you have questions about these Terms of Service, please contact us at legal@bistrobee.com.